Frequently Asked Questions

1️⃣ How does Vaobo88 evaluate bookmakers?

We have established a very strict standard for evaluating bookmakers; any entity recommended here must meet these standards and provide the best betting experience for users, specifically:

Has a license to operate online betting products.
Offers products that meet your gaming needs.
Stable connection, no lag.
Well-designed, professional interface.
Localized betting tables, complete betting options so that anyone can place bets.
Maximum customer information security, no disclosure of information to any third party.
Is the customer service professional? What is the level of knowledge and enthusiasm?

Depending on the specific products you want to bet on, we also have additional specific criteria. You can refer to the ‘Reputable Bookmakers’ section for more information.

2️⃣ How to know if a bookmaker is reputable?

You can refer directly from Vaobo88 or verify that bookmaker yourself by:

Checking the criteria of a reputable bookmaker (refer back to question 1).
Participating in discussions in online entertainment groups on Facebook, Reddit, Zalo, etc.
Checking if that entity has a history of scams, scandals, or incidents in the past.

3️⃣ How is online betting payment processed?

Payment when playing online betting includes two main steps: Deposit money into the betting account and Withdraw winnings to enjoy your victory. Bookmakers have supported a variety of the most popular payment methods today, such as:

Direct payment via bank card
Direct transactions at the counter
E-wallets: Momo, ZaloPay, ViettelPay, etc.
Phone scratch cards
Cryptocurrency

You can choose any payment method that suits you best.

4️⃣ Is online betting illegal?

This completely depends on the laws of the location where you live; for example, in Vietnam, Poker and betting products like dog racing and sports are considered legal. The bookmakers we recommend are all based abroad, have licenses to operate online entertainment, and are all protected by the laws of the local authorities, so betting is completely legal.

5️⃣ What guarantees that the bookmaker will pay my winnings?

The online betting and entertainment industry has a scale of tens of billions of USD annually worldwide. Reputation is a vital factor to ensure that a bookmaker can maintain operations and gain players’ trust – this is the guarantee that they will pay your winnings. A reputable bookmaker will certainly never default on customer funds, especially in the age of the internet and social media development as it is now. Shared posts, accusations, and scandals will definitely spread very quickly. A bookmaker would not risk their brand for your winnings. In case you choose a scam bookmaker, lacking credibility, which has been warned about before, then nothing can guarantee you.

6️⃣ Why do bookmakers promote continuously?

The online casino field is similar to a real service industry; bookmakers all have their own development strategies, competition, and market share increase. Clearly, enhancing promotions will be a strategic card that helps them attract more new members.You don’t need to worry too much about them because we all know that the online casino industry has a huge profit margin. The promotions are nothing compared to the money they can earn back.

7️⃣ How to contact bookmakers if there are issues or questions?

When accessing any bookmaker, you will see a small Live chat window, where you can directly message to reach the customer service department of the bookmakers.
Or you can also visit their “Contact” section to see other communication channels such as:

Call the hotline number.
Contact via bookmaker’s Email.
Chat through other channels like: Skype, Telegram, Viber, Messenger, etc.

8️⃣ Is the evaluation of bookmakers by Vaobo88 objective?

We have publicly disclosed the entire evaluation process, the criteria that we will survey when suggesting any bookmaker. We ensure that all reviews here will be as truthful and objective as possible.
We also do not accept advertising money from bookmakers to speak well of them or entice players. Vaobo88 always respects the truth and prioritizes the rights of players to build the healthiest betting environment possible.

9️⃣ I see that the bookmaker has too many games and I don’t know how to play, how can I bet?

You can refer to the guides on how to play that game at Vaobo88 or on many other betting websites. Most bookmaker websites have a section for guidance, providing a general introduction to how to play each product, so you can review it.

? Can I get rich by playing online betting?

This is entirely possible, but the probability is very low; if you’re lucky, you might win big-value hands or a billion-dollar Jackpot. It’s best to determine that participating in online betting is just for entertainment, setting aside a budget for betting so that it does not affect other expenses in life.
You also need to continuously learn betting experiences, decision-making skills, online betting tips, etc., to improve your chances of winning.
To participate in online betting more clearly, you should read the following sections first: